![]() ![]() And, download Google Authenticator to your phone. To configure Google Authenticator as your 2FA method, click Set up button for Google Authenticator.Ĭlick Setup button to set up Google Authenticator for 2FA. Note: Google Authenticator can be used with any form of two factor authentication by following these instructions but downloading and scanning the QR code for your chosen application). Google Authenticator supports multi-device authentication. Or, prompt Okta Verify to send a push confirm your identity by clicking Yes, It's Me. When you login next, CSP enables you to enter a six-digit code from Okta Verify app. Okta Verify will scan the QR code, and add your account. Choose Organization for account type, and click Yes, Ready to Scan button. On your phone, go to Okta Verify app, and click '+' icon. Use Okta Verify on your phone to scan the QR code. Click Next button.ĬSP displays a QR code. To configure Okta Verify as your 2FA method, click Set up button for Okta Verify.Ĭlick Setup button to set up Okta Verify. Okta Verify does not support multi-device authentication. Your DNS will need to resolve to reach the Okta service. Configuring 2FA is no longer done in CSP My Profile. IMPORTANT! Please use the link above to configure your 2FA settings. To manage your account settings, e.g., change password, set up 2FA, go to: To change your 2FA method during login, click on the down arrow to select another 2FA method. In the following sample illustration, CSP initially prompts for an Okta Verify code or push. If your account is configured for multiple 2FA methods, you can decide which 2FA method to use during login. If you have changed to another phone and would like to re-enroll your google authenticator, select Need Help on the SSO password page (logging in to the Support Portal is NOT required here to create a support case) Note: Google Authenticator can be used with any form of two factor authentication by scanning the QR code for your chosen application. If your account is configured for Google Authenticator 2FA, go to Google Authenticator app on your phone to get a new six-digit code. Open Okta Verify app on your phone, and tap on the number displayed above to login. In the following illustration, the user set the option to always send a push automatically. Or, you can choose to push a notification to your Okta Verify mobile app. If your account is configured for Okta Verify 2FA, follow directions to verify your identity. A sample email follows.Įnter the six-digit code, 324262 in this case to login. SSO sends you an email with a six-digit code. If your account is configured for email 2FA, click Send me the code.Ĭheck. The next step depends on the 2FA methods configured for your account. To login to Customer Support Portal (CSP), click CSP login link (). If you are unsure about your account type, ask your Domain Administrator. Google Authenticator (can be used with any form of two factor authentication by scanning the QR code for your chosen application).If your account is not FedRAMP, SSO supports the following 2FA methods: Note: Okta recommends using the other MFA options for enhanced security.For additional Okta IP addresses please see.If you don't receive the email or the link is no longer valid when you receive it, please have your email admin whitelist the below: Okta validation email is generated in an AWS SES environment and your email server may block it as spam.If your account is FedRAMP (federal), single sign-on (SSO) supports the following 2FA methods: Select Need Help on the SSO password page. ![]()
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